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Shipping policy

Shipping Information - Your Path to Receiving Divine Guidance

At XGuidance , we understand the anticipation of receiving your spiritual clothing, accessories, and home décor. We're committed to ensuring your items arrive safely, securely, and in a timely manner so you can start experiencing the divine connection they offer.

Shipping Destinations :

We proudly offer worldwide shipping. No matter where you are on this beautiful planet, you can enjoy our products.

Shipping Options :

We provide you with a choice of shipping options to suit your needs:

1. Standard Shipping : Our standard shipping option delivers your order securely to your doorstep within 7-14 business days.

2. Express Shipping : Need your spiritual items sooner? Opt for our express shipping, and you can expect your order to arrive in as little as 3-5 business days.

Shipping Costs :

We believe in transparency, which is why we calculate shipping costs based on your location and the weight of your order. Shipping fees will be displayed during the checkout process so you know exactly what to expect.

Tracking Your Order :

For your peace of mind, we provide order tracking for every shipment. You'll receive a tracking number via email once your order is dispatched, allowing you to monitor its journey to your doorstep.

International Shipping :

Please be aware that customs and import duties may apply. These charges are the responsibility of the recipient and are beyond our control. To find out more about potential customs fees, we recommend contacting your local customs office.

Questions or Concerns :

If you have any questions or concerns about shipping, please feel free to reach out to our friendly customer support team at Shipping@xguidance.com. We're here to assist you on your journey, every step of the way.

Thank you for choosing XGuidance. We look forward to delivering your items and being a part of your spiritual journey.

1.1. These Terms & Conditions govern your use of the XGuidance website and the purchase of products through our platform.

1.2. By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

2. Eligibility

2.1. You must be at least 12 years old to use our services. By using our website, you represent and warrant that you are at least 12 years of age.

3. Products and Services

3.1. XGuidance offers a range of fashion products, created on-demand using environmentally friendly materials and processes.

3.2. All product descriptions, images, and prices are subject to change at any time without notice. We strive to display our products accurately, but we cannot guarantee that your device's display will accurately reflect the actual colors of the products.

4. Orders and Payment

4.1. To place an order, you must provide accurate and complete information as prompted during the checkout process.

4.2. All prices are listed in € and are inclusive of applicable taxes unless stated otherwise.

4.3. Payments are processed securely through our third-party payment provider. We accept [list of payment methods].

4.4. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in product descriptions, or errors in your order.

5. Shipping and Delivery

5.1. Shipping times and costs vary depending on your location and the chosen shipping method. Estimated delivery times are provided at checkout and are subject to change.

5.2. XGuidance is not responsible for delays or damages caused by shipping carriers.

5.3. Title and risk of loss for products pass to you upon delivery to the shipping address specified in your order.

6. Returns and Exchanges

6.1. We accept returns and exchanges for products in their original condition within [number] days of delivery. Customized or personalized items are non-returnable.

6.2. To initiate a return or exchange, please contact our customer service team at [email address] with your order details.

6.3. Refunds will be processed to the original payment method within [number] days of receiving the returned product.

7. Intellectual Property

7.1. All content, designs, graphics, and other materials on the XGuidance website are protected by intellectual property laws and are the property of XGuidance or our licensors.

7.2. You may not reproduce, distribute, modify, or create derivative works of any material on our website without express written permission.

8. User Conduct

8.1. You agree not to use our website for any unlawful purpose or to engage in any conduct that may harm XGuidance, its employees, users, or third parties.

8.2. You must not attempt to interfere with the proper functioning of our website or attempt to bypass any security measures.

9. Limitation of Liability

9.1. XGuidance shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

9.2. Our liability is limited to the maximum extent permitted by law.

10. Changes to Terms & Conditions

10.1. We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

10.2. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

11.1. These Terms & Conditions shall be governed by and construed in accordance with the laws of Shopify & XGuidance .

12. Contact Information

12.1. If you have any questions or concerns about these Terms & Conditions, please contact us at Info@xguidance.com.

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